Cookie Policy
Last updated: January 2025
This policy explains how CerevoVolt uses tracking technologies on cerevovolt.com. We believe in being upfront about what data we collect and why it matters for your experience with our payment processing automation platform.
When you visit our site, small text files get stored on your device. These help us recognize you, remember your preferences, and understand how people interact with our services. It's pretty standard stuff, but we want you to know exactly what's happening.
What Are These Things Anyway
Think of these as tiny notes your browser keeps. They're just text - no executable code, no viruses, nothing scary. When you come back to our site, your browser shows us these notes so we can provide a better experience.
Some stick around for years. Others disappear the moment you close your browser. The lifespan depends on what job they're doing for you.
The Types We Use
Essential Absolutely Necessary
These keep the site working. Without them, you can't log in, submit forms, or access secure areas. We're talking basic functionality here - the stuff that makes cerevovolt.com actually usable for payment processing tasks.
Functional Makes Life Easier
These remember your choices. Language preferences, display settings, which dashboard layout you prefer. They're about convenience - so you don't have to reset everything each visit.
Analytics Helps Us Improve
We track how people move through the site. Which features get used most? Where do folks get stuck? This data helps us fix problems and build better tools for payment automation.
Marketing Relevant Content
These help us show you information that might actually interest you. If you've been looking at our API documentation, we won't bombard you with beginner tutorials. It's about showing the right stuff to the right people.
What We Actually Track
| Category | Purpose | Duration |
|---|---|---|
| Session Management | Keeps you logged in while navigating between pages and processing transactions | Session only |
| Security Validation | Prevents unauthorized access and protects against fraudulent activity | 12 hours |
| Interface Preferences | Remembers your dashboard layout, timezone, and display settings | 1 year |
| Usage Analytics | Tracks feature usage and navigation patterns to improve platform design | 2 years |
| Performance Monitoring | Measures page load times and system responsiveness for optimization | 90 days |
| Content Personalization | Delivers relevant resources based on your business needs and previous interactions | 6 months |
How This Benefits You
- You don't have to log in repeatedly during a work session - we keep you authenticated securely
- Your custom dashboard stays configured exactly how you set it up
- We can spot technical issues before they affect your payment processing
- The platform learns which features matter most to your workflow
- You see documentation and resources relevant to your integration stage
- We can alert you about system updates that impact your specific setup
We don't sell your browsing data to third parties. Everything we collect stays within CerevoVolt and is used solely to improve our payment automation services.
Third-Party Tools We Work With
Some external services help us run the platform effectively. These partners have their own tracking that we don't control directly:
- Analytics providers that help us understand user behavior patterns across the platform
- CDN services that speed up content delivery and reduce loading times
- Security services that protect against attacks and unauthorized access attempts
- Communication tools that power our support chat and notification systems
Each of these services follows their own privacy policies. We vet them carefully, but you should check their documentation if you want details about their specific practices.
Taking Control of Your Data
You're not stuck with our defaults. Every modern browser lets you manage what gets stored on your device. You can block everything, allow only essentials, or delete existing data whenever you want.
Just know that blocking essential items will break core functionality. You won't be able to log in or process transactions. The other categories are optional - turn them off if you prefer, though it might make the experience less smooth.
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Privacy, search, and services → Cookies and site permissions
Mobile Devices Work Differently
If you're accessing cerevovolt.com through a mobile browser, the controls live in your device settings rather than just the browser. iOS and Android both let you limit tracking, but the exact steps vary by version.
Most mobile browsers also have a "private" or "incognito" mode that doesn't save anything locally. That works if you need temporary access without leaving traces on a shared device.
How Long We Keep This Data
Different information has different lifespans based on what it does. Session data disappears immediately when you log out. Preference settings stick around for a year unless you change them. Analytics data gets aggregated and anonymized after 90 days, though we keep the summarized insights longer.
We review stored data quarterly and purge anything that's no longer serving a purpose. There's no point hoarding information we're not actively using.
Updates to This Policy
When we add new tracking tools or change how we handle data, we update this page. If the changes are significant, we'll notify active users directly through email or dashboard alerts.
The "last updated" date at the top shows when we made the most recent changes. Check back occasionally if you want to stay current on our practices.
Questions About Our Tracking
If something here doesn't make sense or you want more details about specific tracking categories, reach out to our team.
Email us at support@cerevovolt.com or call +359 42 613 777
Blagoevgrad, Rayko Daskalov St 4, Bulgaria